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CLARIFICATION/INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA Erer Health and Educational Institutions Management Inc. As (“Private Ankara Koru Hospital, Private Koru Sincan Hospital, Koru Health Group in short”), we attach importance to the security of your personal data. We preserve all kinds of personal data shared by our patients in a way that takes care of patient privacy and takes all necessary technical and administrative measures to ensure the appropriate level of security for your personal data. Aware of this responsibility, we process your personal data within the framework specified below, as Data Controller, within the scope of the Personal Data Protection Law No. 6698 (“Law”) and relevant legislation. Collection, Processing and Processing Purposes of Personal Data Your personal data is provided for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services provided by Koru Health Group, planning and management of health services and their financing, and in accordance with the fields of activity of Koru Health Group companies; It is obtained verbally, in writing, visually or electronically, through call center, website, verbal, written and similar channels.
In this context, the personal health data required for the execution of all medical diagnosis, examination, treatment and care services and obtained for this purpose are listed below; Your identity data such as your name, surname, TR ID number, passport number or temporary TR ID number if you are not a Turkish citizen, place and date of birth, marital status, gender information, and a photocopy of the TR ID Card or Driving License you have submitted, Your contact data such as your address, telephone number, e-mail address, Your financial data such as your bank account number, IBAN number, Your health and sexual life-related data obtained during the execution of medical diagnosis, treatment and care services, such as your laboratory and imaging results, test results, examination data, prescription information, which you submit for tracking in your file, Your answers and comments that you share for the purpose of evaluating our services, Your closed circuit camera system image and audio recording taken during your visit to our hospitals, Your voice call records kept if you contact our Call Center, Your private health insurance data and Social Security Institution data for the purpose of financing and planning health services, Navigation information, IP address, browser information obtained during the use of our website and medical documents, surveys, form information you submit with your own consent; Protection of public health, preventive medicine, medical diagnosis, treatment and care services, Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation, Fulfilling legal and regulatory requirements,
Financing your health services, covering your examination, diagnosis and treatment expenses by the Patient Services, Financial Affairs and Marketing departments, sharing the requested information with private insurance companies within the scope of eligibility inquiry, Informing you about your appointment through our Call Center and Digital Channels, Confirmation of your identity by Patient Services, Our Health Professionals and Call Center departments, Planning and management of the internal functioning of the institution by the Hospital Management, Conducting analysis for the purpose of improving healthcare services by the Quality, Patient Experience and Information Systems departments, Providing training to our employees by the Human Resources and Quality departments, Monitoring and preventing abuse and unauthorized transactions by the Audit and Information Systems departments, Carrying out risk management and quality improvement activities by Quality, Patient Experience and Information Systems departments, Invoicing for our services by Patient Services, Financial Affairs and Marketing departments, Confirmation of your relationship with institutions contracted with our hospital by the Patient Services, Financial Affairs and Marketing departments, Taking all necessary technical and administrative measures within the scope of data security of our hospital's systems and applications by Information Systems departments, Participation in campaigns and provision of campaign information by Marketing, Media and Communication, Call Center departments, designing and delivering special contents, concrete and intangible benefits on web and mobile channels, Measuring, increasing and researching patient satisfaction by Patient Rights departments, It is processed by Koru Health Group for the following purposes. Transfer of Personal Data Your personal data, within the scope of the Law and other legislation and for the purposes stated above; Ministry of Health, sub-units and family medicine centers affiliated to the ministry,
Private insurance companies (health, pension, life insurance and similar), Social Security Institution, General Directorate of Security and other law enforcement agencies, General Directorate of Population, Turkish Pharmacists Association, judicial authorities, Laboratories, medical centers, ambulances, medical devices and institutions providing health services in the country or abroad with which we cooperate for medical diagnosis and treatment, The health institution to which the patient is referred or to which the patient himself applies, Your legal representatives that you have authorized, Third parties from whom we receive consultancy, including the lawyers, tax consultants and auditors we work with, Regulatory and supervisory institutions and official authorities, With your employer, can be shared. Method and Legal Reason for Collecting Personal Data Your personal data may be used in all kinds of verbal, written, visual or electronic media, for the purposes stated above and to ensure that all kinds of work within the scope of Koru Health Group's field of activity can be carried out within the legal framework and, in this context, Koru Health Group's contractual and legal obligations are fully and properly fulfilled. It is collected and processed in order for it to be performed. In this context, health data, as stated in the 3rd paragraph of Article 6 of the Law, is subject to the protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and their financing, and your other personal data is stipulated in the Laws, Fulfillment of a legal obligation, establishment and use of a right, and execution of a contract are processed based on legal reasons.
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Your Rights Regarding the Protection of Personal Data In accordance with the law and relevant legislation; Learning whether personal data is processed or not, Requesting information if personal data has been processed, Accessing and requesting personal health data, Learning the purpose of processing personal data and whether they are used for their intended purpose, Knowing the third parties to whom personal data is transferred at home or abroad, Requesting correction of personal data if it is incomplete or incorrectly processed, Requesting the deletion or destruction of personal data, In case personal data has been processed incompletely or incorrectly, to request the correction of these and/or the deletion or destruction of personal data to be notified to third parties to whom personal data has been transferred, Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems, In case of damage due to personal data being processed unlawfully, you have the right to request compensation for the damage. Data Security and Right of Application Koru Health Group protects your personal data in full compliance with all technical and administrative security controls required in accordance with information security standards and procedures. These security measures are provided at a level appropriate to the possible risk, taking into account technological possibilities. You can submit your requests within the scope of the law by filling out the "Application Form in accordance with the Personal Data Protection Law" on the website "www.koruhastanesi.com"; Kızılırmak Mah. You can personally deliver it to the address 1450. Sokak No:13 Çukurambar Ankara-TURKEY with a written request form with a wet signature and write "Information Request Within the Scope of the Personal Data Protection Law" on the envelope to the attention of the "Chief Physician Secretariat" department or send it through a Notary Public. “Explicit Consent Form Regarding the Processing of Personal Data”
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